XChange 2019

Join us for XChange!

Bringing together digital leaders for an afternoon of peer-to-peer discussion and sharing.

XChange is a brand new event, hosted by Cognifide and Wunderman Thompson Commerce and kindly sponsored by Adobe.

It will bring together some of the brightest minds in the business for an afternoon of high level discussion around Customer Experience themes, trends and emerging tech. In particular we’ll explore the intersection of content and commerce as the two become more and more intertwined. Instead of presenting at you, our speakers will facilitate the discussion with you. They’ll include:

  • Claire Hepworth, Head of Customer Engagement, Ford of Europe
  • Zoe McKay, Digital Technology and Infrastructure Enablement Lead, EY
  • Cleve Gibbon, Chief Technology Officer, Cognifide
  • Hugh Fletcher, Head of Thought Leadership, Wunderman Thompson Commerce
  • Raghbir Rana, UK Head, WPP Centre of Excellence for Amazon
  • Jamie Brighton, Head of Product & Industry Marketing, EMEA, Adobe


Building on Cognifide’s ever popular Unconference, we’ll ask you to leave the day-to-day at the door and join us in reimagining Customer Experience. Powerpoint is strictly banned, there’s no force feeding of content and there’s no back row in which to snooze. XChange is all about collaborative, democratic peer-to-peer discussion and sharing.

Here's how the afternoon looks:

XChange Agenda

Alongside the Discussion Sessions,  you’ll find the Concept Salon. Here you’ll be able to explore some of the cutting edge technology that is bringing content and commerce closer together and delivering the frictionless experiences that your customers are craving.

As the afternoon draws to a close, we’ll take the discussion upstairs to the stunning panoramic rooftop of the Courthouse Hotel for a drinks reception and Summer BBQ. This will be a great networking opportunity with some of the best views in London. Come with an opinion or two and the will to get stuck in. Chatham House rules apply.

Thursday 27th June, 2019


13:30 Registration
14:00 Welcome
14:15 Conversations begin
17:30 Rooftop drinks reception
18:30 BBQ

If you have any questions about XChange, please email Josie Klafkowska or Nichole Mellekas.

Event Hosted by:

Cognifide Wunderman Thompson Commerce Adobe

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