Privacy Policy

Last updated: May 23 2018

Cognifide respects the privacy of visitors and users of this website. This privacy policy applied to the www.cognifide.com website and mobile app only.

We will only collect certain types of Personal information such as your name, telephone number, or email address, when it is voluntarily submitted to us using this website.  We may collect other types of personal information like persistent identifiers upon consent where appropriate. See the section below on “cookies”. By submitting your personal information to us you agree to us using your personal information for the purpose you have selected, as set out in this privacy policy.

We respect the privacy of users of our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. We will always give you the option of how you would like your data to be used and for what purposes you wish to be contacted.

This privacy policy contains important information about how we use your personal information.

What information do we collect?

At times we may request that you voluntarily supply us with personal information. Generally, this information is requested when you want us to contact you, supply you with information, attend an event or submit an application for employment. From time to time we may ask you to submit information for other purposes, but we will always make it clear what that information will be used for.

At times we may request that you voluntarily supply us with personal information. Generally, this information is requested when you want us to contact you, supply you with information, attend an event or submit an application for employment. From time to time we may ask you to submit information for other purposes, but we will always make it clear what that information will be used for.

We may gather the following information about you:

  • Name
  • Email address
  • Telephone number
  • IP address (a unique identifier for your computer or other device)
  • Mobile device ID
  • Information provided by you in relation to submitting a job application to us (this may include sensitive personal information)

How do we use this information?

How we will use your personal information

Our legal basis for processing

To provide you with information that you have requested e.g. via our “Contact” section we may send you information and materials you request such as new business information, newsletters, bulletins etc;

Consent – we only use your personal information for this purpose if you have asked us to do so.You can withdraw your consent at any time.

To respond to specific queries you may raise regarding Cognifide and its various operating companies and brands;

Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.

To provide you with better ways of accessing information from this website;

Our legitimate interests – we use your personal information to help us to deliver the best online experience to you and other website users.

To process and consider your queries and requests such as those submitted via or pursuant to the “Contact” and “Careers” section, such as job applications.

If you have asked us to keep you informed of other opportunities at Cognifide, we may periodically contact you by any means provided to or available to us (such as email, post, social media, phone) to tell you about these;

Our legitimate interests – we use your personal information to assess the information youhave submitted to us and to communicate and respond accordingly. For example, if you submit a job application, we will need to keep you updated throughout the application process.

To allow you to submit information to our new business teams;

Our legitimate interests – we only use your personal information to assess the information submitted for new business purposes.

  • To provide you with better ways of accessing information from this website, such as personalising content to better match your personal preferences or circumstances.

We also use cookies to optimise and manage your web experience. For more information on how we use your information that is collected using cookies and similar technologies please see the "Cookies" section below.

Do we pass your information to third parties?

As a general rule we will not share any of your information with third parties. However, we may share your personal information to other WPP group companies. We may also use affiliates and third parties to help us process your personal information for the purposes set out in this policy e.g for the purpose of conducting analytics (such as Google Analytics) on site visitors; or storing your information in electronic storage systems hosted by third parties, such as Amazon Web Services.

We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction.  We will ensure that the third parties who receive your personal information are required to keep it confidential.

We may disclose personal information to third parties when we reasonably believe we are required by law, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

How do we use your information for marketing?

We will only provide information to you that you have specifically asked for. This may be via the Cognifide website, through registration at Cognifide events, registration of a Cognifide newsletter, registration via mobile applications or by being a Cognifide client.

Where do we send your information?

We are a global company and therefore we may transfer your personal information to countries around the world including the US and other countries outside the EU.. Where the country to which your data is transferred has not been found to provide an adequate level of protection, we have put in place appropriate safeguards (we use standard contractual clauses) to ensure your information is protected.

How long do we keep your information?

We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this privacy policy, and for as long as we are required to keep it by law.  For example, following a job application we may keep your information to inform you of any other opportunities that become available; however, we will only keep your information for a limited period and your details will not be kept longer than is reasonably necessary or as required by law.

Cookies

What are cookies?

We may use information obtained from cookies or similar technologies. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. Therefore, when we refer to "you" in this section we mean your computer or device. We can recognise these cookies on subsequent visits and they allow us to remember your device.

Cookies come in many forms. We have set out below the main types and categories of cookies that are used on Cognifide.com.

First and third-party cookies - whether a cookie is first-party or third-party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user, the website displayed in the URL window e.g. www.cognifide.com. Third-Party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.

Persistent cookies – these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies  these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

What do we use cookies for?

Cookies fall into one or more of the categories set out below. This website uses cookies that fall into all the categories.

  1. Strictly necessary cookies – These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies certain services you have asked for cannot be provided. E.g. the sxa_site cookie.
  2. Performance cookies – These cookies collect information on the pages visited. These cookies collect information about how visitors use our website, for instance which pages users go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how the website works e.g. Google Analytics.
  3. Functionality cookies – These cookies remember choices you make to improve your experience. These cookies allow the website to remember choices you make and provide enhanced, more personal features. For instance, the _utma cookie is used to operate Google analytics to help us analyse and improve the user experience of our web site. Other cookies may also be used to help provide services you have asked for such as watching a video or commenting on a blog or sharing content. The information these cookies collect may be anonymised and they cannot track your browsing activity to other websites.
  4. Targeting cookies or advertising cookies – these cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. Cognifide does not serve targeted advertising, however, they may be used by third parties, such as YouTube to provide you with content and advertising that is more relevant to you and your interests. Targeting cookies are usually placed by advertising networks with the website operator's permission e.g. bundled with Facebook or Twitter sharing buttons for content sharing. They remember that you have visited a website and this information is shared anonymously with other organisation such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organisation.

 If you want to delete any cookies that may already be on your computer or device, please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information on cookies is available at www.allaboutcookies.org . By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.

Third Party Websites

Our website links to third party sites which we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third party websites and we are not responsible for third party websites.

How do we protect your information?

We take technical, organisational, and administrative safeguards to ensure that your personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Children under 16

This web site is not intended or designed to attract children under the age of 16. We do not knowingly collect personal information from or about any person under the age of 16. If you are under 16 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

Your rights

You are entitled to ask:

  1. for a copy of the personal information we hold about you, and details about how we are processing your personal information;
  2. to have any inaccuracies in your personal information corrected;
  3. if we are processing your personal information by automated means and on the basis of your consent (see “How do we use it?”, above), for us to provide your personal information to you in a structured, commonly-used and machine-readable format.  You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and 
  4. to have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).

Please contact us using the details set out below if you would like to exercise any of these rights.

 You also have the right to make a complaint to the supervisory authority if you’re not happy with how we’ve handled your personal information. In the UK, the supervisory authority is the Information Commissioner's Office (http://www.ico.org.uk)

 

By Email

Info@cognifide.com

By Telephone

+44 (0)20 3475 7200

By Mail

Cognifide Limited

Greater London House

180 Hampstead Road

London NW1 7QP

United Kingdom

Changes to this privacy policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this privacy policy at any time. You are encouraged to review this privacy policy from time to time. If we may material changes in how we use your personal information we will seek new consent where appropriate.